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America's cities are increasingly acknowledged as sites of renewal and economic opportunity-but how can city leaders facing physical and financial constraints harness this positive energy to create sustainable development? The story of Cleveland in the early 1980s provides the necessary roadmap. Mayor George V. Voinovich, by drawing on the combined strengths of the public and private sectors, took Cleveland from financial default to becoming "America's Comeback City," and he later used the best practices he developed there to tackle state-level challenges as governor of Ohio. The public-private partnership model that Voinovich pioneered has since become the gold standard for cities seeking to maximize resources.
Using lessons from Cleveland, Voinovich developed this handbook for governments and private entities seeking a mutually enriching partnership. It is his legacy to those who will guide America's cities to new growth and vitality.
In a career spanning more than forty years, George V. Voinovich held office as mayor of Cleveland and later as governor and US senator for Ohio. Among many other distinctions, he was the only person to hold both the chairmanship of the National Governors Association and the presidency of the National League of Cities. In 1998, Ohio University established what would become the George V. Voinovich School of Leadership and Public Affairs in honor of his many years of public service.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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