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Enshittification: It's not just you-- the internet sucks now. It's been enshittified. That was no accident, and it's not gonna fix itself. Here's how we'll disenshittify it so we can have a new, good internet.
We are all living through the Enshittocene--the Great Enshittening--a time in which the services that matter to us, that we rely on, are being turned into gi- ant piles of shit. It's frustrating. Demoralizing. Even terrifying. The once-glorious internet has degenerated into "platforms" that rose to dominance because they delivered convenient and delightful services efficiently and reliably. But once we were locked in, the tech bosses turned on us, relying on our dependency even as their services got worse and worse. The platform bosses did the same to the companies that had flocked to their services to sell stuff to us. Once we were all locked in--businesses and users--the tech companies stripped out all utility, save the bare minimum needed to stave off total collapse. In Enshittification, Cory Doctorow shows us where the problem comes from: not the iron laws of economics, or the great forces of history, but specific policy choices made by powerful people. These are choices that can be undone. Enshittification is a diagnosis, and it is a cure.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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