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Leading an IT team has its own requirements and challenges, and both technical and non-technical professionals can find that leading and managing "techies" can present its own specific difficulties.
This book provides both the technical and non-technical IT professionals, who are thinking of becoming a leader or are being asked to take on a leadership role of technical teams for the first time, ideas and suggestions that are instantly actionable.
The book anticipates the issues the technical leader is going to face and the authors share their experiences and the experience of the technical teams they have have led and coached, to help future leaders meet the demands of leading in the fast-paced IT of today using actionable advice and real world stories
Readers will be able to lead an IT team more effectively by:
● Understanding what is expected of contemporary IT teams
● Recognizing what makes IT staff different
● Being more self-aware of how to effectively interact with technical people
● Communicating more effectively with team members
● Building IT teams and developing team members
● Setting clear direction and priorities for the IT team
● Focusing on key skills that make IT leaders more successful
Because this book will:
● Explain frameworks that we have successfully applied for team building and communication
● Provide practical hints and tips based on our extensive experience in leading, coaching, mentoring, and developing IT leaders and teams
● Share real-life stories and anecdotes that will resonate with and help the reader internalize the key ideas
● Summarize everything discussed in the book through a real-life case study
● Be an easy and fun book to read with illustrations, quotes, fun facts, and practical advice.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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