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Tom Caraccioli has been working in some capacity in sports communications for more than 35 years. Along with his identical twin brother Jerry, Tom has authored sports books as well as been a monthly columnist for USA HOCKEY magazine. Most recently, Tom served as Vice President of Communications for Kroenke Sports & Entertainment (Outdoor Channel, Sportsman Channel, World Fishing Network). He also was a part of Turner Sports and NBC Sports Communications teams and began his television communications career with USA Network.
Jerry Caraccioli has been working in some capacity in sports communications for more than 35 years. Along with his identical twin brother Tom, Jerry has authored sports books as well as been a monthly columnist for USA HOCKEY magazine. Jerry served as Executive Director, Communications, CBS Sports, during his 25 years as a member of the CBS Television Network Sports Division's Communications Department.
Jim Craig is best known as the backbone of the 1980 Olympic Gold Medal Hockey Team. For more than 30 years, Jim has inspired, instructed, and provided strategic and winning direction to some of the most prestigious companies across the world as the successful owner and president of his company, Gold Medal Strategies, Inc.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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