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Originally from Birmingham, UK, Georgina Howard (pyreneanexperience.com) studied European languages before heading to Copenhagen where she worked as a writer and taught intercultural awareness skills to Danish statisticians. After eight years, she rebelled. With an unsatiated passion for maps, mountains and metaphors, she packed her bags with Earl Grey teabags and Danish candles, driving south to an isolated Basque hamlet in the Spanish Pyrenees. Few outsiders have lived in this remote setting, and even fewer for the 25 years that Howard already has enjoyed. As a single mother bringing up a half-Basque daughter with the help of the local shepherds, she has gained privileged insights into the local culture and Basque mountain life, including its former cross-border smuggling community. Here she set up a tour operator, Pyrenean Experience, which offers an eclectic mix of walking, culture and language holidays. In the Footsteps of Smugglers is her first book for Bradt.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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