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Leadership is not business. It's personal.
To make significant progress, you must be willing to make changes and move forward on your personal path to "becoming" a great leader. Yes, leadership is about influence and bringing others along with you, but you will discover that the heart of great leadership is not necessarily about activity.
It is about "becoming" the kind of leader that you know you should be.
Leadership Xcellence is a tool that provides the right direction and azimuth regardless of where you are today. This book is for you, whether you are:
To sustain long-term influence, the real question is not about what you do, but who you are.
Leadership Xcellence gives you the tools and formulas to assess your current leadership and to achieve the next level of personal and organizational Xcellence.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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