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Niccolò Machiavelli here. You might know me from my famous quote, "the end justifies the means" (spoiler alert: I never actually said that). But you've been missing out on some good stuff because no one offers better career, leadership, and life advice than me (I lived through some crazy times). So here I give you my unvarnished counsel in a conversational format that gets down to the nitty-gritty.
There's something useful and unexpected here for everyone from ambitious corporate executives and frustrated middle managers to ordinary citizens who could use some honest, no-nonsense advice on dealing with colleagues, friends, and family. I'll walk you through my core principles related to management and leadership, including ways to resolve conflicts: when to bluff, how to burnish your reputation-even how to pull off a conspiracy. And what is life, if not navigating one damn conflict after another?
Not to brag, but I've been told I have a keen wit and a droll sense of humor. And I'm pulling no punches here. I think you'll find these blunt and brutally frank life lessons a bracing antidote to the vapid happy talk that passes for modern management advice these days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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