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Alex Knox is a voice talent and audiobook narrator.
Friedman, Russell: - Russell Friedman was the executive director of The Grief Recovery Institute and coauthor of the first major revision of The Grief Recovery Handbook, in addition to When Children Grieve, Moving On, and The Grief Recovery Handbook for Pet Loss. He passed away in 2016.James, John W.: - John W. James founded The Grief Recovery Institute in the mid-1980s as the result of being unable to find the resources he needed to assist him in dealing with the overwhelming grief he was experiencing from the death of his own infant son. Since that time, the Institute has grown to include Affiliates located in Mexico, England, Sweden, Australia, Hungary, and Africa. To this day, the Institute's mission remains to deliver grief recovery assistance to the largest number of people in the shortest amount of time. Even though retired, John remains internationally recognized as one of the foremost authorities on grief and grief recovery. He has coauthored multiple benchmark publications on the topic of recovery from loss: The Grief Recovery Handbook, When Children Grieve, Moving On, Moving Beyond Loss, and The Grief Recovery Handbook for Pet Loss. In addition to his writings, he has delivered guest lectures, workshops, and programs worldwide, as well as advocating for veterans and military personnel on bases all over the country.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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