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If you lead or manage people, processes or projects, you have experienced workplace conflict. After all, where there are people, there is conflict. And where there is conflict, there is a choice.
In Peace in the Workplace: Transforming Conflict Into Collaboration, international speaker, peace-building trainer and mediator Robyn Short provides insight and guidance to help leaders and organizations understand that conflict does not equal inevitable negativity or disruption. Short explores the science behind conflict and human interaction to help leaders develop strategies to navigate disagreements, manage and celebrate differences and, ultimately, cultivate a working environment that encourages, enables and empowers employees to thrive and pursue a life of security, dignity and peace.
This book will help you:
Peace is not the absence of conflict; it is navigating conflict nonviolently while preserving and respecting the dignity of employees. This book will illuminate pathways to peace in your workplace and inspire you to become an agent of positive change.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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