Rethinking Users: The Design Guide to User Ecosystem Thinking by Youngblood, Michael

Rethinking Users: The Design Guide to User Ecosystem Thinking

Knowing your users stimulates your imagination and helps you create more exciting and effective design solutions. But...
$90.60 AUD
$90.60 AUD
SKU: 9789063695811
Product Type: Books
Please hurry! Only 0 left in stock
Author: Michael Youngblood
Format: Hardcover
Language: English
Subtotal: $90.60
10 customers are viewing this product
Rethinking Users: The Design Guide to User Ecosystem Thinking by Youngblood, Michael

Rethinking Users: The Design Guide to User Ecosystem Thinking

$90.60

Rethinking Users: The Design Guide to User Ecosystem Thinking

$90.60
Author: Michael Youngblood
Format: Hardcover
Language: English
Knowing your users stimulates your imagination and helps you create more exciting and effective design solutions. But there is a problem: the normal conception of the user is incomplete and based on outdated notions. These notions of simple, direct relationships between people and products are no longer valid in today's complex, technologically interconnected world. This fun and practical book with a set of cards will change the way readers think about users.

Rethinking Users introduces a radical new approach that questions some of our most fundamental ideas about the nature of user experience. It points to new opportunities to create products and services that help users in new ways. The book includes a deck of user archetype cards and step-by-step team activities for unlocking new user-centered thinking and design inspiration. For designers, design researchers, strategists, innovators, product managers, and entrepreneurs in almost any field.

Author: Michael Youngblood, Benjamin J. Chesluk
Publisher: Bis Publishers
Published: 03/16/2021
Pages: 112
Binding Type: Hardcover
Weight: 1.20lbs
Size: 8.80h x 6.30w x 0.90d
ISBN: 9789063695811

About the Author
Michael Youngblood (author) is Principal at The Youngblood Group, an innovation consultancy working at the nexus of social science and human-centered design. Prior to launching his own practice, he was Associate Partner at the acclaimed design and innovation firm Gravitytank, where he was the co-lead of the user research team. Mike has taught design research at the School for International Training, the Maryland Institute College of Art, the Haas School of Business at the University of California-Berkeley, and the Stanford University d.school. His award-winning book, Cultivating Community (2016, SASA Books) explores the participant experience in a mass social movement in India. Mike holds a Ph.D. in cultural anthropology from the University of Wisconsin-Madison.

Benjamin Chesluk (author) is a cultural anthropologist who has been conducting research to understand and improve health care since 2005. He is currently Senior Researcher for Ethnographic Research at the American Board of Internal Medicine. Before coming to the ABIM, he spent several years at a design-research consulting firm, where he conducted ethnographic research in clinics, ORs and ICUs around the world. He has taught at the Stanford University d.school, as well as at New York University and Fordham University. Chesluk is also the author of Money Jungle (2007), an anthropological study of the redevelopment of New York City's Times Square, published by Rutgers University Press. He holds a Ph.D. from the University of California at Santa Cruz.

Nadeem Haidary (illustrator) is a product designer working in technology at the intersection of digital and physical experiences. He spent the majority of his career in design consulting at Salesforce Ignite, Gravitytank, Smart Design and IDEO, helping clients uncover human needs and design innovative solutions. Outside of work, Nadeem crafts unconventional objects and explores novel ways of visualizing information. He has spoken about his work at SXSW, his projects have been covered by Fast Company and the Atlantic, and he has contributed to books Data Flow 2 (2010, gestalten) and Drawing Ideas (2013, Watson-Guptill). Teaching what he practices, Nadeem has lectured on prototyping and visualizing ideas at Stanford University d.school and University of California Berkeley. He holds a degree in Industrial Design from Carnegie Mellon University.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Related Products

Recently Viewed Products