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Danna Smith is a poet and an award-winning author of numerous books for children. Her nonfiction picture book, The Hawk of the Castle: A Story of Medieval Falconry, received two starred reviews, is a Junior Library Guild Selection, and the recipient of Bank Street College of Education Best Children's Books of the year. Danna is currently living and writing in northern California. For more information about her books, upcoming releases, and teaching activities, visit her website at www.dannasmithbooks.com.
When Pati Aguilera was a child, she liked to do all kinds of crafts, draw, and spend a lot of time sorting and looking at her pencils. She is Chilean, and has lived a large part of her life in the city of Santiago, where she studied design and became a book illustrator. Today she lives in the countryside with her partner and two daughters, and is building her biggest craft project of her life: her own house! Pati creates her artwork digitally so she can change the composition and palette until she achieves the desired balance and harmony.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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