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It delivers 53 strategies and a step-by-step process for
increasing team EQ skills so team leaders and anyone who's a member of a team
can achieve peak performance and reach their goals.
Dr. Greaves, Evan Watkins, and their contributing team of
Like she did with the best-selling
Emotional Intelligence 2.0 (at 3 million copies sold and counting), Dr. Greaves
and her team take complex concepts and translate them into easy-to-understand
skills that can be used immediately and developed further over time. As
organizations increasingly rely on getting work done through teams, the
understanding and development of team EQ skills is more relevant and impactful
than ever.
Dr. Jean Greaves, Ph.D., is an author, executive coach, and organizational psychologist who specializes in emotional intelligence in the workplace. She is the co-author of the Wall Street Journal Bestseller Emotional Intelligence 2.0, co-developer of the Emotional Intelligence Appraisal(R) suite of EQ assessments, and TalentSmartEQ's Mastering Emotional Intelligence(R) training programs. Additional books include Leadership 2.0 and The Emotional Intelligence Quick Book. Dr. Greaves holds a Ph.D. degree in industrial/organizational psychology from the California School of Professional Psychology and a bachelor's degree from Stanford University. Jean and her family reside in San Diego, CA
Evan Watkins began his career with TalentSmartEQ in 2014. During his seven years in emotional intelligence research and development and leadership training, he has served in a variety of roles including content creator and blogger, research analyst, and training program coordinator. A writer at heart, Evan holds a master's degree in Creative Writing from The New School and a B.A. in Psychology from the University of Southern California. He currently resides in Solana Beach, CA.
- David Brzozowski, Director of Training (Pittsburgh, PA)
- Sue DeLazaro, EVP of Programs (Chance, Maryland) - Sheri Duchock, Director of Training (Carlsbad, CA) - Howard Farfel, CEO (Del Mar, CA) - Josh Rosenthal, Director of Training (San Diego, CA)You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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