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Mark Trolice, MD, is a leading medical expert on fertility and a physician who has counseled many hundreds of couples as they cope with and solve their infertility challenges. He is board-certified in both OB/GYN and REI (Reproductive Endocrinology and Infertility). The clinic he directs, Fertility CARE: The IVF Center is in Winter Park, Florida, and he is a Professor of Obstetrics and Gynecology at the University of Central Florida in Orlando. He lectures frequently to experts in his field, but also speaks often to lay audiences of prospective parents. He is one of the few infertility specialists in the world to host an infertility podcast. On his podcast, Fertility Health, he reviews and discusses the most recent infertility topics, trends, and technology. He has appeared more than one hundred times in newspapers, on websites, and on television stations as a friendly and authoritative voice who can speak directly to parents about their concerns. He lives in Orlando, Florida.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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