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Steve Chandler has achieved the heights of public speaking and seminar training success, with more than twenty Fortune 500 clients. Chandler is a successful author, and his books include 100 Ways to Motivate Yourself, 100 Ways to Motivate Others, and Reinventing Yourself.
Black, Duane: -Duane Black was the executive vice president and chief operating officer of SunCor Developments, where he oversaw 150 employees and more than 150,000 acres of housing developments. He coauthored The Hands-off Manager: How to Mentor People and Allow Them to Be Successful with Steve Chandler, a book offering advice on how to coach and mentor employees more effectively for all managers. Black currently runs his own consulting firm in Phoenix, Arizona.
Landrum, Nick: -Nick Landrum is an award-winning narrator, singer, and voice-over artist. His audiobook work includes The Virgin Suicides, Bob Dylan's unabridged Chronicles, and he is the voice of the popular Dexter series. He lives in Brooklyn with his family.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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