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"The Impactful Technology Leader" explores how exceptional tech leaders create lasting impact across three interconnected dimensions: driving innovation within their organizations, building great workplaces for their teams, and expanding opportunities for the next generation of technology professionals. Through interviews with award-winning CIOs/CTOs and leaders dedicated to creating diverse talent pipelines, alongside survey data from over 1,600 technology leaders across 60+ countries, the book reveals what distinguishes the most successful leaders in the field. These leaders succeed by cultivating three essential qualities: listening to learn before acting, communicating to connect their team with the organization's mission and purpose, and acting courageously to do "the next right thing" even when it's difficult.
The book challenges readers to move beyond the "technology treadmill" of reactive problem-solving and instead become intentional drivers of innovation, builders of resilient cultures, and champions of diversity and inclusion. It argues that technology leadership is a privilege that comes with responsibility, not just to manage systems and deliver projects, but to develop people, inspire purpose, and shape the profession's future. Through real-world stories, research-backed frameworks, and practical guidance, "The Impactful Technology Leader" provides a comprehensive roadmap for current and aspiring technology leaders who want to create meaningful, lasting impact that extends far beyond their tenure.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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