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An operational playbook for maintaining control as AI agents scale across the enterprise
AI agents are rapidly becoming embedded across enterprise systems. They schedule meetings, generate reports, approve transactions, interact with customers, and make decisions across digital environments. Organizations have, in effect, created a new kind of insider: software trusted to act on the company's behalf.
Seventy-nine percent of executives report that AI agents are already deployed in their organizations, yet few companies have governance frameworks for systems that can plan actions and operate across the business with minimal human direction. As these systems grow more capable and integrated, governing them effectively is emerging as a defining leadership challenge of the AI era.
In The Insider You Built: How Organizations Stay in Control of Autonomous AI Agents, Camille Stewart Gloster introduces the Agent-Centered Enforcement and Attribution (ACE) Framework, a practical model for investigating, attributing, and responding to failures when autonomous AI systems act with delegated authority. The book reframes AI incidents as governance challenges, helping organizations identify breakdowns across human and machine decision paths and respond when AI creates operational, regulatory, or reputational risk. The ACE Framework provides durable governance infrastructure that evolves alongside AI capabilities, enabling leaders to maintain control as adoption accelerates.
Readers will discover how to:
Through operational playbooks, governance models, and real-world response strategies, this book equips leaders to manage the risks introduced when AI agents operate across enterprise systems while enabling responsible innovation and performance.
CAMILLE STEWART GLOSTER is CEO of CAS Strategies and one of the few leaders who has built and operated across national security, enterprise execution, and the environments where emerging technologies move from ambition to reality. Across leadership roles spanning government and industry, including Google, Deloitte, DHS, and CrowdStrike, she has helped organizations govern, secure, and operationalize emerging technologies at scale. She served two U.S. presidents, including as the first Deputy National Cyber Director for Technology & Ecosystem Security at the White House. She is co-founder of Foundation Layer Institute and advises leading industry convenings, including the Black Hat CISO Summit and the AI Security Forum.
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