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The life and Times of Serena the Great, an autobiographical novel, was written by Serena Castillo to heal what is going on inside of her, so she could completely appreciate everything and everyone in her life. It was also written to encourage all people with a handicap or some type of disability that they can do anything if they really want to. Serena's book is so honest, moving and filled with her love of life, a belief in the goodness of people, an ability to forgive and the perseverance to create a beautiful life for herself and others. It displays not only her strength, but the strength of her character, which reminds us all that no matter what we may face, as long as we have a pure heart, and always believe in ourselves, not only can we endure and survive, but we can thrive. Serena takes us on a raw and honest journey. She is straightforward, courageous and humorous. With every word you are drawn into the experience. Your heart will be opened, you will smile and laugh out loud and you will cry. You will see her in the people you are surrounded by. You will thoroughly enjoy it.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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