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There once was a little red chair. Languishing in an antique shop window, the little chair longed to be part of a family. One day a little girl named Mia knew it was just the right chair for her. So Mia and her mother take the little chair home. With new red upholstery and its brightly polished wheels, the little red chair becomes the perfect companion for Mia. She snuggles in it on cold winter nights. She daydreams in it on bright sunny days. And it's the perfect throne for Mia on her birthday.
But as Mia gets older, she spends less and less time with the little red chair. She's busy with school and friends and other things. One day, it's time for Mia to leave for a new life. Eventually, the little red chair is packed up and moved to a corner in the attic. Please don't leave me, the little chair says. But no one comes. Seasons come and go; years and years pass by. Will anyone rescue the little red chair?
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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